Safaricom Kenya Recruitment (August 2024): Open Jobs/Vacancies Online Application

Safaricom Kenya Recruitment (August 2024): Open Jobs/Vacancies Online Application

Safaricom Kenya Recruitment (August 2024): Open Jobs/Vacancies Online Application

Safaricom Kenya Recruitment (August 2024): Open Jobs/Vacancies Online Application.

Safaricom Kenya Recruitment (August 2024): Open Jobs/Vacancies Online Application

We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 44 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 542 Billion ($ 4.1 billion) for the 12 months through March 2023. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 349.4 Billion ($2.7 billion) as at March 2024.

We seek to create opportunities for kenyans to be a part of our growth with a view to transforming their lives.

Open Jobs/Online Application

Engineer – Enterprise Cloud & ISP Systems

Nairobi, Kenya

Job Description

Detailed Description 

Reporting to the Manager – Enterprise Cloud & ISP Systems, the position holder will build a robust enterprise model and standards to support consistent, reliable deployment of Enterprise Cloud and Enterprise ISP Systems assets. The Engineer – Enterprise Cloud & ISP Systems is also expected to be well versed in creating/maintaining/reverse engineering existing Enterprise ISP and Cloud assets/deployments to enable the documentation of current systems and propose optimizations and roadmaps to align with architecture principles. Work with Internal and External Cloud Systems and ISP systems Implementation teams to realize the intended business objectives and value

Responsibilities

Key accountabilities: 

  • Managing, Supporting and Operating all Enterprise ISP Systems through the Systems lifecycles
  • Provide a Secure Systems ecosystem by end-to-end service monitoring and optimization of all ISP Systems and Platforms
  • Analysis of current state, including reverse engineering existing cloud assets and Service Provider ISP Systems.
  • Document & Manage ISP and Cloud Solutions standards, virtual network mapping, data flows and conceptual flows.
  • Define & manage how company data will be stored, consumed, integrated, secured and managed across cloud and on-premises implementations.
  • Set standards for ISP Systems and Cloud deployments and assets, analyze current state and conceive desired future state.
  • Apply architectural and technology concepts to address scalability, security, reliability, maintainability of cloud assets.
  • Collaborate with internal and external partners to ensure that technology decisions align with the overall Enterprise Architecture Framework/Roadmap via clear communication and negotiation skills.
  • Conduct proof of concepts, drive technology & product selection, support pilot implementations and support enterprise-wide adoption of cloud, technology, processes & toolsets
  • Design and optimize cloud strategies for the cost-effective delivery of scalable and reliable systems up to 99.99% uptime SLA.
  • Work across a wide range of stakeholders, application subject matter experts, architects, technology and business leaders to harness perspectives, influence & drive consistent cloud practices.
  • Build and Deploy Opensource First Platforms

 

Qualifications

Qualifications: 

  • Degree in Computer Science, Software Engineering, Telecoms, Engineering, Physics or Math or any other relevant qualification.
  • Candidate should demonstrate deep and wide knowledge of VMWare, Solarwinds, ELK, Windows Servers, Redhat/Linux, Databases, Email Systems, Containers, VMWare Openstack, Microsoft Azure, Google Cloud, and AWS platforms and Other Public Clouds. Relevant certifications in Azure and/or AWS a huge plus.
  • Strong skills in Networking, Cyber Security and SDWAN, 
  • Container Platforms and Management and DevSecOps
  • Candidate should possess excellent knowledge & skills in cloud design, deployment, management and monitoring as well as migration strategies from on-premise implementations to cloud or Hybrid Solutions.
  • Have VMware and OpenStack Cloud based Solutions, designs and Deployment.
  • Candidate should have excellent knowledge and understanding of established/emerging cloud management technologies including and not limited to monitoring, profiling, identity management, reporting/analytics, cost optimization.
  • The cloud architect must understand the cloud technologies and their use to guide the organization in understanding and adopting them.
  • An ideal candidate should possess advanced knowledge of industry best practices in the various aspects of information, technology trends, enterprise operations knowledge and the ability to develop solutions.
  • Advanced knowledge of hardware, software, business applications and systems engineering are required.
  • Intermediate knowledge and execution of SDLC is required.
  • Intermediate knowledge of Information Security awareness is a plus.
  • Intermediate knowledge of Cloud data and analytics tools and workflows is a plus.
  • Good knowledge of General Project Management Methodology & Tools
  • Knowledge of enterprise architecture methodologies and practices a plus.
  • Knowledge of Systems, Network automation and practices.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

About Us

We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.

Operational Excellence Analyst

Nairobi, Kenya

Job Description

Detailed Description

Reporting to the Manager – Operational Excellence, the position holder will be responsible for reporting on the performance on all the defined operational processes for Technology Departments and driving process compliance through engagements with the respective service owners.

Responsibilities

Key Responsibilities

  • Engage the respective service owners to ensure excellence in operations and service delivery.
  • Prepare daily, weekly and monthly reports on the various domains as per the defined process categories and KPIs.
  • Ensure information is collected from the correct data sources.
  • Track compliance action items on BCP, Backup, Version management, SLM, Availability Management and Knowledge Management
  • Review and automate reports/dashboards through own initiative or based on user requirements.
  • Interact with service owners on initiatives for continuous service improvement.
  • Document the Operational Excellence work instructions, policy and processes.
  • Design report layouts to achieve simplicity and visualization for the captured requirements.
  • Ensure that customer SLA’s exist and are kept up to date.
  • Ensure proper SLA’s are configured on the service management suite.
  • Report to the various internal customers on technology service delivery.
  • Conduct customer satisfaction surveys for the internal customers.

 

Qualifications

Qualifications

  • Degree in IT or Computer Science or Telecommunications or Technical Related Field;
  • With at least 2-3 years’ experience in IT or GSM related role
  • Technical experience in database design, data modeling and data mining using SQL and NoSQL DBs.
  • Experience in Data Analytics
  • Experience in SQL, Python scripting and Power BI
  • Experience in Process Governance especially using ITIL Framework.
  • Agile and Scrum certified.
  • Attention to details and analytical thinking.
  • Excellent communication, presentation, and interpersonal skills
  • Certifications – ITIL Foundation; ITIL Intermediate courses and governance skills are an added advantage.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

About Us

We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.

Safaricom Kenya Recruitment (August 2024): Open Jobs/Vacancies Online Application

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